Here is how I line up to your job's requirements: With my skills, experience and expertise in diverse population health policy, 3rd party vendor management, and creative health promotion, I believe I can bring value to the team.
Ochsner Requirement: 1 year related experience
My Experience: Over 10 years in the corporate wellness space as a wellness coordinator and manager.
Ochsner KSA requirement: Must have computer skills and dexterity required for data entry and retrieval of patient information. Must be proficient with Windows-style applications and keyboard.
My Experience: Computer skills which includes operating systems (Windows and MacOS), office suites (Microsoft Office, G Suite, HRMS), presentation software (PowerPoint, Keynote), spreadsheets (Excel, Google Spreadsheets), communication and collaboration tools (Slack, Zoom), social media (facebook, intagram), and accounting software (QuickBooks, FreshBooks)
Ochsner KSA requirement: Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals.
My Experience: Strong verbal and written communication skills and the ability to present information clearly, presuasively and professionally to varying levels of stakeholders.
Ochsner KSA requirement: Knowledge in Health Promotion with large diverse targeted populations.
My Experience: Designed and implemented diverse population health incentives at both workplace types (Cisco Systems, NFM) and community environments (NBC Health Expo, Town of Addison)
Ochsner KSA requirement: Excellent communication skills
My Experience: Active listener with strong leadership and delegation skills.
Ochsner KSA requirement: Excellent time management skills and self directed
My Experience: Highly organized which helps me maintain a clear picture of goals.
Ochsner KSA requirement: Excellent interpersonal skills
My Experience: Track record of team building, problem solving and knowledge sharing with stake holders
Work History
SENIOR IMPLEMENTATION MANAGER, My Bodee Scan – Richardson, TX
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Presented business leaders with cost-benefit and return-on-investment estimations to drive project planning and execution.
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Evaluated and defined internal and customer needs, implementing processes to address requirements. Organized project implementation resources and leveraged expertise to assist organizational rollout. Offered client training services via on-site and online interaction to streamline onboarding process for newly implemented systems.
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Processed client satisfaction reports for completed implementation, analyzing data to discover possible areas of improvement in future projects.
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Wellness Manager - Cisco Systems, Plus One / Optum – Richardson, TX
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On-site corporate facility Cisco System in Richardson, TX with remote programming in Austin, TX and OKC, OK Drove year-over-year business growth (25%) while leading operations, strategic vision and long-range planning.
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Developed supply and equipment maintenance process and coordinated with facility management when necessary Developed and fostered cross-functional relationships with client's business units to provide short and long term consistent wellness programming.
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Managed quality assurance program, including on-site evaluations, internal audits and customer surveys. Initiated key partnership with suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
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FITNESS MANAGER, ABC Health And Fitness – Richardson, United States
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Managed strategic development and implementation of preventive health and wellness programs. Managed fitness centers, recreation facilities, and wellness programs with safety emphasis.
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Enhance operations and financial success through effective staffing, strong training, adherence to safety regulations, and well-timed customer service.
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Developed short-term and long-term strategic Key Performance Indicators (KPIs) that secured quality assurance programs Drove business development and customer acquisition which netted a 35% gain of customer engagement.
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Fostered positive and engaging environment for a team of 25.
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PROGRAM MANAGER , Verizon Corporation – Dallas, TX
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Interacted with customers and clients to identify business needs and requirements.
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Planned, created, tested, and deployed system life cycle methodology to produce high-quality systems to meet and exceed customer expectations.
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Implemented and executed over 175 new North America Interchangeable Numbering Plan Area (area codes) for over eight million numbers per area code.
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Orchestrated smooth and efficient program development by collaborating cross-functionally across departments e.g. Operations, Testers, and Business Development.
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Participated in LEAN and Six Sigma events and routinely looked for processes to apply LEAN concepts. Implemented Integrating & Automation Services (I.A.S.) Applications / Director Partnership Program used as quality checks to measure the planning and development outcome against the original user requirements and expectations.
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Education
MBA: with focus in Intercultural, Multicultural, And Diversity Studies
Amberton University - Garland, TX
Bachelor of Science: Computer Engineering
University of New Orleans - New Orleans, LA
Certifications
ACE Certified Personal Trainer (CPT)
ACE Certified Health Coach (HC)
AFAA Certified Group Fitness Instructor (GFI)
Zumba, STRONG
National Council on Aging - Balance Coach for Seniors
Volunteer
Lay Leader and Coach (Community Council of Greater Dallas) facilitating following coursework
- A Matter of Balance
- Chronic Disease Self-Management
- Diabetes Self-Management
- Aging Mastery
Tutoring in Math, Science, English
Contact Tracer
Trendi Event-Planning Certification
Six Sigma Methodology - Green Belt
Microsoft Office Certification
First Aid/CPR Certified
Affliations
Member of Wellness Counsel of America (WELCOA)
IDEA Health and Fitness Association