Here is how I line up to your job's requirements: With my skills, experience and expertise in diverse population health policy, 3rd party vendor management, and creative health promotion, I believe I can bring value to the team.
Ochsner Requirement: 1 year related experience
My Experience: Over 10 years in the corporate wellness space as a wellness coordinator and manager.
Ochsner KSA requirement: Must have computer skills and dexterity required for data entry and retrieval of patient information. Must be proficient with Windows-style applications and keyboard.
My Experience: Computer skills which includes operating systems (Windows and MacOS), office suites (Microsoft Office, G Suite, HRMS), presentation software (PowerPoint, Keynote), spreadsheets (Excel, Google Spreadsheets), communication and collaboration tools (Slack, Zoom), social media (facebook, intagram), and accounting software (QuickBooks, FreshBooks)
Ochsner KSA requirement: Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals.
My Experience: Strong verbal and written communication skills and the ability to present information clearly, presuasively and professionally to varying levels of stakeholders.
Ochsner KSA requirement: Knowledge in Health Promotion with large diverse targeted populations.
My Experience: Designed and implemented diverse population health incentives at both workplace types (Cisco Systems, NFM) and community environments (NBC Health Expo, Town of Addison)
Ochsner KSA requirement: Excellent communication skills
My Experience: Active listener with strong leadership and delegation skills.
Ochsner KSA requirement: Excellent time management skills and self directed
My Experience: Highly organized which helps me maintain a clear picture of goals.
Ochsner KSA requirement: Excellent interpersonal skills
My Experience: Track record of team building, problem solving and knowledge sharing with stake holders
SENIOR IMPLEMENTATION MANAGER, My Bodee Scan – Richardson, TX
Presented business leaders with cost-benefit and return-on-investment estimations to drive project planning and execution.
Evaluated and defined internal and customer needs, implementing processes to address requirements. Organized project implementation resources and leveraged expertise to assist organizational rollout. Offered client training services via on-site and online interaction to streamline onboarding process for newly implemented systems.
Processed client satisfaction reports for completed implementation, analyzing data to discover possible areas of improvement in future projects.
Wellness Manager - Cisco Systems, Plus One / Optum – Richardson, TX
On-site corporate facility Cisco System in Richardson, TX with remote programming in Austin, TX and OKC, OK Drove year-over-year business growth (25%) while leading operations, strategic vision and long-range planning.
Developed supply and equipment maintenance process and coordinated with facility management when necessary Developed and fostered cross-functional relationships with client's business units to provide short and long term consistent wellness programming.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys. Initiated key partnership with suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
FITNESS MANAGER, ABC Health And Fitness – Richardson, United States
Managed strategic development and implementation of preventive health and wellness programs. Managed fitness centers, recreation facilities, and wellness programs with safety emphasis.
Enhance operations and financial success through effective staffing, strong training, adherence to safety regulations, and well-timed customer service.
Developed short-term and long-term strategic Key Performance Indicators (KPIs) that secured quality assurance programs Drove business development and customer acquisition which netted a 35% gain of customer engagement.
Fostered positive and engaging environment for a team of 25.
PROGRAM MANAGER , Verizon Corporation – Dallas, TX
Interacted with customers and clients to identify business needs and requirements.
Planned, created, tested, and deployed system life cycle methodology to produce high-quality systems to meet and exceed customer expectations.
Implemented and executed over 175 new North America Interchangeable Numbering Plan Area (area codes) for over eight million numbers per area code.
Orchestrated smooth and efficient program development by collaborating cross-functionally across departments e.g. Operations, Testers, and Business Development.
Participated in LEAN and Six Sigma events and routinely looked for processes to apply LEAN concepts. Implemented Integrating & Automation Services (I.A.S.) Applications / Director Partnership Program used as quality checks to measure the planning and development outcome against the original user requirements and expectations.
MBA: with focus in Intercultural, Multicultural, And Diversity Studies
Amberton University - Garland, TX
Bachelor of Science: Computer Engineering
University of New Orleans - New Orleans, LA
ACE Certified Personal Trainer (CPT)
ACE Certified Health Coach (HC)
AFAA Certified Group Fitness Instructor (GFI)
National Council on Aging - Balance Coach for Seniors
Lay Leader and Coach (Community Council of Greater Dallas) facilitating following coursework
- A Matter of Balance
- Chronic Disease Self-Management
- Diabetes Self-Management
- Aging Mastery
Tutoring in Math, Science, English
Trendi Event-Planning Certification
Six Sigma Methodology - Green Belt
Microsoft Office Certification
First Aid/CPR Certified
Member of Wellness Counsel of America (WELCOA)
IDEA Health and Fitness Association